![]() some people have said Quick Assist doesn't. * With Splashtop, they can use any device (windows 10/8/7, mac, ios, android, chromebook, linux), and the friends/family they are supporting could be using any version of Windows and MAC. * Splashtop (SOS) supports drag/drop, file transfer, remote boot into safe mode, and many management features that Quick Assist doesn't but here are some Splashtop advantages based on what I have heard from users of Quick Assist coming to Splashtop (again, I'm not familiar with Quick Assist so maybe it has evolved and updated some new capabilities): I do like Splashtop and Teamviewer but, I find Quick Assist much easier for my technologically challenged friends and family. Microsoft Quick Assist" it's free and nothing needs to be installed. If everyone is using window 10, why not just use the built in " I'm not even in the market for a new personal use remote program, but for 16.99 a year I'm tempted to buy it anyway lol again, we have dedicated support team for this product. I'm more at the business product side.įor Attended, Ad hoc remote support of friends and family (non-commercial use), Splashtop On-Demand Support (SOS) for friends and family is only $84 per year ($7 per month, billed annually) for supporting unlimited devices. Because we still generate millions of dollars from Personal / consumer customers, we have a dedicate consumer support team. Many freemium products likely have weak or non-existence support, and some as mentioned above, one freemium product even disables security updates and privacy feature. We offer email-based support for personal product. You can remote access from windows, mac, chromebook, ios, android, linux, etc. Automated updates, and blank screen included for privacy. Splashtop Personal comes with all the security features like multi-factor authentication, device authentication, encrypted session, etc. If you prefer to subscribe monthly, you could subscribe Splashtop Personal via Google Play or Apple Appstore but monthly fee is a little bit higher (also because we have to pay Apple and Google tax of 30%). ![]() if all you need is "Personal use" for Unattended remote access and support, Splashtop Personal is available for $16.99 per year. So non-commercial users should not need security and privacy? Given the recent Teamviewer security issues uncovered just weeks ago: I would be concerned that there is no automatic security updates.įorgot to mention. I'm shocked to see a vendor would take away security updates and also no more black screen for privacy protection. Your subscription will unlock the many TeamViewer features In a July email that Teamviewer sent out to non-commercial users, below is verbatim from Teamviewer email, pushing users to upgrade: Other than the occasional times it kicks me out, thinking I'm using it commercially.įrom what I am hearing from Teamviewer users, Teamviewer has been taking more and more features away. I've never had a problem with the non-commercial personal version of teamviewer.
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